ISO 29993 is officially titled:
“Learning services outside formal education — Service requirements”
This standard sets out requirements for the design, delivery, and evaluation of learning services offered outside formal education systems, such as:
It focuses on providing effective, learner-centered services that meet the needs and expectations of diverse learners.
The learning landscape outside formal education is vast and varied. Without consistent standards, learners often face:
ISO 29993 addresses these challenges by offering a comprehensive framework that enhances service quality, learner engagement, and measurable outcomes.
Implementing ISO 29993 provides multiple advantages:
Organizations adopting ISO 29993 can expect:
Demonstrate commitment to quality learning experiences to clients and stakeholders.
Provide consistent, engaging, and supportive learning environments.
Differentiate your services in a competitive education and training marketplace.
Standardize processes and improve operational efficiency.
Use feedback and performance metrics to evolve learning offerings.
Facilitate partnerships and recognition across borders.
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