ISO 24526 is officially titled:
“Service activities relating to drinking water supply, wastewater and stormwater systems — Guidelines for the management of wastewater utilities and for the assessment of wastewater services”
This standard provides management principles, performance indicators, and evaluation criteria for wastewater utilities, covering all activities related to collection, transport, treatment, and discharge of wastewater. It offers a holistic framework that integrates:
It is designed for use by public and private wastewater service providers, including urban utilities, municipal bodies, and industrial wastewater operators.
Wastewater utilities face mounting pressure to:
ISO 24526 provides a standardized, transparent, and sustainable approach to managing these challenges.
Implementing ISO 24526 enables wastewater utilities to:
Optimize treatment processes and resource usage while reducing costs.
Facilitate water reuse, nutrient recovery, and energy efficiency.
Align services with the needs of customers, regulators, and the community.
Reduce pollution, improve discharge quality, and support ecosystem health.
Use key performance indicators (KPIs) to track efficiency and compliance.
Through GMC's guidance, adopting ISO 24526 helps wastewater utilities and infrastructure managers achieve:
Meet discharge limits and water quality requirements set by national and international bodies.
Demonstrate accountability, safety, and sustainability to the public.
Streamline operations, reduce chemical/energy consumption, and optimize workforce deployment.
Align with the reporting requirements of ESG frameworks and sustainability-linked investments.
Proactively address system vulnerabilities and climate risks through structured planning.
Establish clear guidelines for maintenance, emergency preparedness, and system upgrades.
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