What is ISO 23788?

ISO 23788 is officially titled:

"General requirements for the competence of testing and calibration laboratories — Guidelines for the implementation of record-keeping systems"

This standard provides practical guidance on:

  1. Recording laboratory activities and test results
  2. Maintaining digital and paper-based records
  3. Ensuring data integrity and traceability
  4. Managing access and audit trails in computerized systems
  5. Supporting compliance with ISO/IEC 17025 and other regulatory frameworks

ISO 23788 serves as a companion document to ISO/IEC 17025 and is applicable to testing, calibration, and medical laboratories.

Why is ISO 23788 important?

Laboratory records are critical for:

  1. Ensuring test repeatability
  2. Demonstrating regulatory compliance
  3. Supporting research and development
  4. Managing product recalls and audits

However, challenges such as data manipulation, loss, or unauthorized access can compromise the entire process. ISO 23788 addresses these risks by offering clear, actionable guidelines for record-keeping best practices, especially in computerized environments.

What are the benefits of ISO 23788?

Implementing ISO 23788 provides several operational and compliance benefits:

  1. Improves Data Integrity

           Reduces errors, omissions, and data tampering in test results and logs.

  1. Strengthens System Security

          Implements access controls, audit trails, and validation protocols.

  1. Ensures Complete and Reliable Records

          Supports accurate, timestamped, and traceable entries across systems.

  1. Supports Regulatory Readiness

          Meets requirements of authorities such as FDA, EMA, and ISO/IEC 17025 auditors.

  1. Facilitates Digital Transformation

          Helps laboratories shift from paper-based to digital systems with confidence.


What kind of businesses can benefit from ISO 23788?

By adopting ISO 23788, your organization gains multiple strategic and technical advantages:

  1. Enhance Laboratory Credibility

          Provide consistent, auditable, and trusted test data to clients and regulators.

  1. Avoid Costly Non-Compliance

          Minimize the risk of failed audits, regulatory sanctions, or rejected data.

  1. Accelerate Digital Lab Adoption

          Transition safely to LIMS, ELNs, and other digital systems with proper controls in place.

  1. Improve Workflow Efficiency

          Streamline data entry, access, and retrieval processes.

  1. Enable Cross-Standard Integration

          Align with ISO/IEC 17025, GxP, and data integrity frameworks like ALCOA+.

  1. Boost Customer and Stakeholder Confidence

          Assure clients of your laboratory's professionalism and data management maturity.


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