ISO 23470:2023 is the latest version of the international standard for Learning Services outside Formal Education. This standard specifies requirements for planning, delivering, and evaluating non-formal education and training services. It applies to any organization providing learning services—whether corporate training providers, online education platforms, coaching centers, or vocational training institutes.
The standard ensures that learning services meet high-quality expectations, deliver measurable outcomes, and maintain learner satisfaction across various industries and educational contexts.
With the explosive growth of EdTech, e-learning, and corporate training programs, organizations must demonstrate the effectiveness and reliability of their learning services. ISO 23470:2023 gives your organization a structured framework for continuous improvement, learner-focused delivery, and enhanced credibility.
Whether you’re targeting government tenders, corporate clients, or global partnerships, ISO 23470:2023 boosts your reputation by aligning your services with globally recognized benchmarks for quality in non-formal education.
✅ Enhanced Learning Outcomes: Streamlined processes lead to better course planning, delivery, and feedback mechanisms.
✅ Global Recognition: Demonstrates international compliance in non-formal education services.
✅ Credibility & Trust: Builds stakeholder confidence in your training quality and learner support systems.
✅ Improved Learner Experience: Encourages learner-centered approaches and continuous feedback integration.
✅ Operational Efficiency: Brings standardized procedures and quality assurance into daily operations.
✅ Compliance Support: Helps align with national education policies, corporate training standards, and industry best practices.
Implementing ISO 23470:2023 can have direct and measurable impact on your organization's growth, quality assurance, and market positioning. Key business benefits include:
🔹 Increase in Client Acquisition: Being ISO-certified boosts your marketability to government bodies, corporate clients, and international partners.
🔹 Enhanced Brand Image: Positions your organization as a trusted, credible learning provider.
🔹 Revenue Growth: Improved service delivery leads to higher learner satisfaction and retention.
🔹 Tender and Contract Eligibility: Meets pre-qualification requirements for public and private training contracts.
🔹 Performance Benchmarking: Enables consistent tracking of learner progress and trainer performance.
🔹 Risk Mitigation: Reduces the risk of learner dissatisfaction and operational inconsistencies.
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