ISO 22525:2020 – Medical tourism — Service requirements is a globally recognized standard developed by the International Organization for Standardization. It outlines service quality standards for healthcare facilities and intermediaries providing medical tourism services. The standard covers aspects such as:
ISO 22525 is applicable to clinics, hospitals, specialized medical centers, and facilitators that offer services to international patients seeking healthcare solutions abroad.
In the competitive and sensitive domain of medical tourism, trust and quality are non-negotiable. Patients traveling across borders rely heavily on third-party information and assurances. ISO 22525:2020 helps bridge this trust gap by establishing standardized protocols for safety, hygiene, transparency, and customer handling.
Choosing ISO 22525 certification enables healthcare providers to:
ISO 22525:2020 certification helps your business grow in the international medical tourism landscape by:
✅ Attracting More International Patients: Certification builds trust among foreign patients seeking safe and credible healthcare services.
✅ Improving Brand Reputation: Aligning with ISO standards elevates your brand image on global healthcare platforms.
✅ Enhancing Competitive Advantage: Stand out among competitors by proving your commitment to quality and transparency.
✅ Increasing Referrals & Partnerships: Gain recognition from global insurance providers, facilitators, and government bodies.
✅ Compliance with Global Regulations: Meet international data handling, ethical, and safety guidelines with greater assurance.
✅ Driving Continuous Improvement: Encourages systematic feedback collection and service enhancements through structured processes.
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