ISO 18513 is officially titled:
“Tourism services — Hotels and other types of tourism accommodation — Terminology”
This standard defines a uniform set of terms and definitions related to:
ISO 18513 serves as a communication and reference tool for hotel operators, tourism authorities, booking platforms, government bodies, and consumers to ensure everyone is on the same page.
In the international tourism sector, inconsistent terminology can lead to:
ISO 18513 helps to bridge linguistic and cultural gaps, providing a consistent vocabulary that supports fairness, clarity, and global alignment in the hospitality industry.
Adopting ISO 18513 delivers the following benefits:
Implementing ISO 18513 within your organization or platform results in:
Accurate descriptions of services and accommodations help prevent complaints and build trust.
Use internationally recognized terminology to attract global tourists and partners.
Stand out by committing to global hospitality standards.
Essential for listing accommodations on global booking platforms like Booking.com or Expedia.
Assist with national and international certification programs (e.g., star ratings, eco-labels).
Streamline internal communication and training using standardized terms and definitions.
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