ISO 17679 is officially titled:
“Tourism and related services — Wellness spa — Service requirements”
This international standard outlines the minimum requirements for the provision of wellness spa services. It focuses on:
ISO 17679 is applicable to all wellness spa facilities offering services such as massage, hydrotherapy, thermal therapy, relaxation programs, and holistic treatments.
In the wellness and spa industry, service quality and hygiene are critical to guest safety and brand reputation. However, with increasing competition and varying national regulations, businesses often face challenges such as:
ISO 17679 resolves these issues by providing a globally accepted framework for delivering professional, safe, and customer-centric wellness services.
Adopting ISO 17679 ensures your spa or wellness center meets international best practices, leading to:
Implementing ISO 17679 gives your spa or resort a strategic advantage:
ISO certification signals quality, safety, and professionalism to clients and travel partners.
Meet hygiene and operational standards required by local and international health authorities.
Deliver consistently high service experiences that guests trust and recommend.
Use your ISO certification to attract international tourists, wellness travelers, and travel agencies.
Build internal systems based on clearly defined procedures and staff competencies.
Become eligible for collaborations with hotels, airlines, tour operators, and insurance companies.
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